Privacy Policy

This privacy policy outlines how YouLearnt collects, uses, and protects your personal information:

Information we collect

We collect personal information from you when you register in YouLearnt, including your name, email address, and other contact information. We may also collect information about your usage of our website, such as your browser type and IP address.

How we use your information

We use your personal information to provide you access to YouLearnt and to communicate with you about our services. We may also use your information to improve our platform, services and to personalize your experience.

How we protect your information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your information when transmitted over the internet.

Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your information with service providers who assist us in operating our website and providing our services. We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.

Cookies

We use cookies to improve your experience on YouLearnt. A cookie is a small file placed on your computer or mobile device when you visit YouLearnt. Cookies help us to remember your preferences and to personalize your experience on YouLearnt.

Links to other websites

YouLearnt may contain links to other websites. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of these websites before providing them with your personal information.

Error monitoring with Sentry

We utilize Sentry for error monitoring, collecting error logs and device information solely for debugging purposes while adhering to standard security measures to safeguard collected data. Users have the option to opt out of error reporting, though it may impact issue resolution speed, and Sentry's privacy policy governs data usage. We regularly review and purge error data, comply with relevant data protection regulations, and notify users of significant changes to Sentry integration. For any questions or concerns regarding error monitoring, users can contact us, and their continued use of our platform implies agreement to Sentry integration and its policies.

Use of Hotjar

We use Hotjar to better understand and improve our platform by analyzing user interactions. Hotjar collects data on user behavior (such as clicks, scrolling, and time spent) to help us optimize the user experience. The data is anonymized and used solely for analysis purposes. For more information, please refer to Hotjar's privacy policy.

Recording of Lessons

The lessons on our platform are recorded. These recordings are not shared with any third parties and are only accessed if either party, the tutor or the student, files a complaint against the other. In such cases, the recordings are reviewed to verify the complaint.

Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on YouLearnt. You should review this privacy policy periodically to stay informed about how we are protecting your personal information.

Contact

If you have questions about our Privacy Policy, reach out via the contact icon on the homepage.